What types of products does IronValley sell?

IronValley specializes in gym supplements, including protein powders, creatine, BCAA, pre workout formulas, multivitamins, mass gainers, and other sports nutrition products.

Are IronValley products authentic?

Yes, every product sold by IronValley is 100 percent authentic. All items are sourced from certified importers, distributors, or verified international suppliers with original labeling and batch numbers.

Do you offer Cash on Delivery?

Yes, Cash on Delivery is available for all regular orders inside and outside Dhaka.

How long does delivery take?

Inside Dhaka requires one to two days and outside Dhaka requires two to three days. Delays may occur due to courier workload or unavoidable conditions.

What are the delivery charges?

Standard items inside Dhaka cost 100 Taka and outside Dhaka cost 150 Taka. Large and heavy products such as 5 lb tubs cost 200 Taka inside Dhaka and 300 Taka outside Dhaka.

Can I get same day delivery?

Same day delivery is available under special conditions and requires full advance payment. Delivery charges will vary based on distance and product weight. Contact our manager on WhatsApp for confirmation.

What if the product I received is damaged or incorrect?

Customers must notify IronValley within 24 to 48 hours with clear photo or video evidence. If approved, a replacement will be arranged. If replacement is not available, a refund will be issued.

Can I exchange a product?

Exchanges are allowed within three days if the product is unused, sealed, and in original condition. Exchanges can be made at our store or via courier. Courier expenses are paid by the customer.

How do I pay if I choose not to use Cash on Delivery?

Customers may pay through mobile banking options including bKash, Nagad, and Upay. Bank transfer is available upon request for special cases.

How do I verify product genuineness?

All packaging includes original batch numbers, manufacturing labels, and expiry dates. Customers are encouraged to check labeling after receiving the product. If any authenticity concern arises, IronValley support will assist immediately.