Privacy Policy

At IronValley, we are committed to protecting your personal information and ensuring a safe, reliable experience whenever you use our services. This Privacy Policy explains how we collect, use, protect, and share your data. By accessing our website or placing an order with us, you agree to the practices described below.

1. Information We Collect

We collect personal and usage information to provide you with a smooth shopping and delivery experience. This may include:

Personal Information

  • Name

  • Phone number

  • Delivery address

Order & Transaction Information

  • Order details

  • Delivery-related details

Browsing & Preference Data

  • Pages visited

  • Device and browser information

  • Interaction patterns used to improve site performance and user experience

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Order Processing & Delivery: To confirm your purchase, prepare your order, and deliver products to your address.

  • Customer Support: To respond to your questions, provide updates, and resolve issues quickly.

  • Website Improvement: To analyze browsing behavior and optimize our website’s speed, usability, and performance.

  • Fraud Prevention & Verification: To verify payment authenticity and protect against unauthorized transactions.

3. Data Protection & Security

Protecting your data is a top priority for us. We maintain strict safeguards to keep your information secure.

  • Your personal information is never sold, rented, or misused.

  • Data is shared only with trusted delivery partners when necessary to complete your order.

  • Industry-standard security measures are used to protect your information from unauthorized access.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Improve website performance

  • Remember your preferences

  • Understand how visitors use our site

You may choose to disable cookies through your browser settings, but certain features of the website may not function properly without them.

5. Third-Party Sharing

Your information is shared only when required for service fulfillment, such as:

  • Courier and delivery services

  • Payment verification partners (if applicable)

We do not authorize any third parties to use your information for marketing or unrelated purposes.

6. Your Rights

Depending on your location, you may have the right to:

  • Request access to the data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal data (where legally permitted)

  • Opt out of non-essential cookies

To exercise these rights, please contact us through our official support channels.

7. Updates to This Policy

Ironvalley may update this Privacy Policy to reflect changes in our processes, legal requirements, or service offerings. Any updates will be posted on this page with the revised effective date.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Ironvalley – Customer Support
Email: support@theironvalley.com